Coronavirus increases United Way’s 211 Helpline call volume by 20%

Since Westchester County Executive George Latimer announced that United Way’s 211 Helpline would be the public’s point of information about the coronavirus, call volume has jumped at the White Plains call center. Between March 4 and March 8, the call specialists have received about 500 calls and the count continues to grow. This is on top of the 2,900 calls received during the week of March 1-8 about other health and human service needs as well as the Earned Income Tax Credit screenings and Free Tax Appointment scheduling.

Join us in saying “Great Job” to the 211 Team!

There are now 98 confirmed coronavirus cases in Westchester County. There are 142 cases throughout New York State.

Find out the latest information about the coronavirus.

See the watch about 211 on News 12

Read the Journal News piece about the 211 Helpline