United Way’s Hudson Valley 2-1-1 helpline has been helping people in crisis since 2006 and has become a key resource during the COVID-19 pandemic. To amplify its mission, Hudson Valley 2-1-1 will hold a free webinar on October 27 at 10 a.m. to help front-line workers such as childcare workers, social workers, counselors, teachers, human resource professionals, and others in the helping professions learn how to use this valuable resource. Sign up at uwwp.org/211webinar.
“Our call center specialists have a wealth of resources at their fingertips,’’ said The United Way of Westchester and Putnam President and CEO Tom Gabriel. “Using the resources available through the 2-1-1 helpline many organizations can more effectively connect their clients to the services that they need. We hope everyone will join us for this free, instructional program.’’
United Way’s 2-1-1 Referral Line handles an average of more than 80,000 calls a year from residents from Long Island to the Adirondacks. United Way’s 2-1-1 is a free, confidential, multilingual information (over 200 languages) and referral helpline open 365 days a year.
Nationally certified call specialists are trained to answer questions and provide referrals. In 2018, 2-1-1 added text messaging to its services As COVID-19 continues to unfold, 2-1-1 will be here for residents of the Hudson Valley, Long Island and upstate New York, answering questions about food assistance, housing and shelters, utilities, abuse prevention, suicide, foster parenting, medical help and more.
If you need help Dial 2-1-1.